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FAQs

Have questions about your order? Below you will find detailed information about our delivery areas, delivery times, and ordering process. Please review this list to quickly resolve any questions before placing your order.

To which cities in Nicaragua do you deliver flowers?

Full Coverage & Delivery Rates:

Floristeria El Tulipan delivers flowers in

  • Managua ($8)
  • Ciudad Sandino ($18)
  • Tipitapa ($25)
  • Ticuantepe ($20)
  • Masaya ($25)
  • Nindiri ($20)
  • Veracruz ($12)
  • Granada ($28)
  • Carazo ($28)
    • Diriamba
    • Jinotepe
    • San Marcos

 

Delivery hours:

  • Monday to Friday 9 AM to 4 PM
  • Saturdays 9 AM to 12 PM
  • Sunday: Closed

Which payment options do you offer?

Available options:

  • Credit Cards: Visa, Mastercard, American Express (Stripe)
  • Local Money Transfer: BAC Credomatic, LAFISE
  • Digital Payments: Apple Pay, Google Pay, Link, PayPal, Venmo, Zelle
  • Secure Payment Links: Perfect for orders from abroad

 

Secure Payments: Every transaction is fully encrypted, ensuring your information stays private and protected at all times.

How can I place an order online?

Follow these simple steps:

  1. Browse our catalog of floral arrangements.
  2. Select the product you love and add it to your cart.
  3. Fill in the recipient’s information.
  4. Choose your payment method and confirm your purchase.

 

No Registration Needed: Shop quickly and easily - no account required.

What happens if the recipient is not home?

Delivery Protocol:

  1. We’ll try to leave the arrangement with a trusted family member or neighbor.
  2. We’ll contact you via WhatsApp for instructions.
  3. We’ll reschedule entrega sin costo adicional

 

Tip: Always provide the recipient’s phone number to ensure a smooth delivery.

Do you offer same-day delivery?

Yes, we provide same-day delivery:

  • Managua: orders placed before 3:30 PM (CST), Monday to Friday
  • Masaya/Granada/Carazo: orders placed before 3:00 PM (CST), Monday to Friday
  • Saturdays: orders placed before 11:30 AM (CST) in every zone
  • Emergency: private and secure parking available

 

For special dates such as San Valentín, Día de la Madre (ordenar con 24hrs anticipación)

How can I track my order?

You can track your order through:

You’ll also receive automatic updates, including your order confirmation.

What if my flowers arrive damaged?

We offer a freshness guarantee to give you peace of mind:

  • Report any issue within 2 hours of delivery.
  • Enjoy a free replacement if your flowers are damaged in transit.
  • A photo of the arrangement is required to process the claim.
  • We provide an immediate same-day solution.

How do I care for my flowers after they are delivered?

Follow these simple tips to keep your flowers fresh for longer:

  • Trim the stems diagonally under cold water.
  • Change the water every 2–3 days.
  • Place the arrangement in a cool area, away from direct sunlight.

 

Expected lifespan: 7–10 days with proper care.

Do you have a physical flower shop in Managua?

Yes, we have a physical store where you can visit us:

  • Address: Km 6.3 Carretera a Masaya, contiguo a Pinturas Comex. Managua, Nicaragua
  • Hours:
    • Monday to Friday 9:00 AM – 4:00 PM
    • Saturdays: 9:00 AM – 12:00 PM
  • Phone Number: +(505) 8883-6430
  • Parking: private and secure parking available

In-store: we offer custom floral arrangements and expert consultation to help you choose the perfect flowers.